Privacy Policy

At Flowers in Hours, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

When you use our services, we may collect the following types of information:

Personal Information: When placing an order or contacting us, you may be required to provide your name, phone number, email address, billing and shipping address, and payment details.
Order Information: Details related to your purchases, such as order history, preferences, and delivery instructions.
Device and Usage Information: We may collect data about how you interact with our website, including IP address, browser type, device information, and browsing activity.
Cookies and Tracking Technologies: To enhance user experience, we use cookies and similar tracking technologies to analyze website performance, remember preferences, and personalize content.

How We Use Your Information

The information we collect is used for the following purposes:

To process and fulfill orders, including payments, shipping, and order confirmations.
To provide customer support and respond to inquiries.
To improve our website, products, and services based on user behavior and feedback.
To send promotional emails, offers, and updates if you have opted in to receive them.
To prevent fraudulent activities, enhance security, and comply with legal obligations.

Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share information with trusted third parties in the following cases:

Service Providers: We work with payment processors, delivery partners, and customer support services that require access to certain information to fulfill their duties.
Legal Requirements: We may disclose information if required by law, such as in response to legal processes, law enforcement requests, or regulatory obligations.
Business Transfers: In the event of a merger, acquisition, or business sale, your information may be transferred as part of the transaction.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure payment processing, and access controls. However, no online transmission is entirely secure, and we encourage users to take precautions when sharing personal data online.

Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Opt out of marketing emails by using the unsubscribe link in our communications.
Request the deletion of your personal data, subject to legal and operational requirements.
Disable cookies through browser settings if you do not wish to be tracked.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page, and we encourage users to review the policy periodically.

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We had a big dream of delivering the food that baked with love – everything from scratch and serving damn good cakes. We took our time, always honoring good produce, strong flavors, delectably delicious and sweet seduction.

Privacy Policy

Information We Collect

How We Use Your Information

Sharing of Information

Data Security

Your Rights and Choices

Changes to This Privacy Policy

All over shipping

100% Safe & Secure Payments

Dedicated Help Center

On Time Delivery

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